top of page
faq's

Privacy Policy

WEBSITE VISITOR DATA & PRIVACY POLICY

​

1. Information We Collect Automatically

When you visit this website, our hosting platform, Wix.com, automatically collects certain information about your device and your visit. This is standard for almost all modern websites and includes:

  • Log Data: Your IP address, browser type, operating system, and the pages you view on our site.

  • Cookies: We use cookies—small files stored on your browser—to ensure our site functions properly, to monitor site performance, and to improve your experience.

  • Analytics: We use Wix Analytics to understand how visitors find our site and which sections are most helpful. This data is generally aggregated and does not personally identify you as a clinical patient.
     

2. Information You Provide Voluntarily

If you use the "Contact Me" form on this website:

  • Administrative Purpose Only: Information submitted through this website’s contact forms is used for scheduling and administrative inquiries only.

  • Not for Clinical Use: Please do not submit sensitive health information, clinical history, or crisis-related messages through this website form. Website forms are not a substitute for clinical treatment.

  • Storage: Your contact inquiries are stored on Wix’s secure, encrypted servers.
     

3. No Sale of Personal Data

We do not sell, rent, or lease our website visitor lists or any personal data to third parties for marketing or any other purposes.


4. Security of Your Data

This website uses SSL (Secure Sockets Layer) encryption to protect the data transmitted between your browser and our servers. While we take extensive measures to protect your information, no method of transmission over the internet is 100% secure.

 

5.  Accessibility Statement

Wave of Hope Therapy is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.1, Level AA), published by the World Wide Web Consortium (W3C).

 

Feedback & Contact: > Despite our best efforts to ensure all pages and content are fully accessible, some items may not yet be fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

If you are experiencing difficulty with any content on www.waveofhopetherapy.com or require assistance with any part of our site, please contact us during normal business hours and we will be happy to assist.

Phone: 561-331-1667 Email: lindsey@waveofhopetherapy.com


CLINICAL PRIVACY: YOUR HEALTH INFORMATION RIGHTS

The section above describes our website's technical privacy. For information on how we protect your clinical records and Protected Health Information (PHI) under federal law, please see our Notice of Privacy Practices below.

​

NOTICE OF PRIVACY PRACTICES
Wave of Hope Therapy

​

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

​

Effective Date: January 1, 2026 | Revised Date: January 24, 2026
Privacy Officer: Lindsey Kohn, LMFT, Owner | 561-331-1667 | lindsey@waveofhopetherapy.com

​

I. OUR COMMITMENT TO YOUR PRIVACY

This notice explains how Lindsey Kohn, LMFT ("I," "me," or "the Practice") uses and discloses your Protected Health Information (PHI) for Treatment, Payment, and Health Care Operations (TPO). I am required by law to maintain the privacy of your PHI and to provide you with notice of my legal duties.

​

II. PROTECTIONS FOR SENSITIVE RECORDS (42 CFR PART 2)

As of February 16, 2026, federal law provides enhanced protections for records concerning Substance Use Disorder (SUD).

  • Legal Shield: SUD records may not be used in civil, criminal, administrative, or legislative proceedings against you without your specific written consent or a court order.

  • Anti-Discrimination: I am prohibited from discriminating against you based on SUD information I receive.

  • Redisclosure: Information disclosed pursuant to this notice may be subject to redisclosure by the recipient and may no longer be protected by the HIPAA Privacy Rule. However, SUD records remain protected against use in legal proceedings.

 

III. LIMITS ON CONFIDENTIALITY & MANDATORY REPORTING

I will only release your information with your written authorization, except in the following situations:

  • Abuse Reporting: I must report suspected child abuse/neglect or abuse of a vulnerable adult to the Florida Abuse Hotline.

  • Duty to Warn: If I believe there is a clear, immediate probability of physical harm to yourself or others, I may notify the police or potential victims.

  • Legal/Court: If you are involved in a court proceeding, your PHI is protected by the psychotherapist-patient privilege. I will assert this privilege on your behalf until I have your written authorization or a specific court order.

  • Worker’s Compensation: If you file a claim, I must submit necessary reports to your employer or the insurance carrier.

  • Oversight/Complaints: I may disclose PHI for health oversight activities or to defend myself in a lawsuit or complaint filed by you.

 

IV. YOUR RIGHTS REGARDING YOUR PHI

  • Right to Access: You may inspect or copy your PHI. Florida Fees: $1.00/page for the first 25 pages, and $0.25/page thereafter. Electronic copies incur a reasonable cost-based fee.

  • Right to Request Restrictions: You can ask us not to share PHI for TPO. If you pay out-of-pocket in full, I must honor your request to not share that information with your health insurer.

  • Right to Amend: You may request corrections to your record in writing.

  • Right to an Accounting: You may request a list of disclosures I have made (other than for TPO).

  • Right to a Paper Copy: You may request a physical copy of this notice at any time.

 

V. THERAPIST’S DUTIES & SPECIAL AUTHORIZATIONS

  • Breach Notification: I will notify you promptly if your PHI is compromised by a security breach.

  • Specific Authorizations: I must obtain your separate written authorization for the use/disclosure of Psychotherapy Notes, for Marketing purposes, or for any Sale of PHI.

  • Fundraising: You have the right to opt-out of any fundraising communications (though this practice does not currently engage in fundraising).

 

VI. COMPLAINTS

If you believe your privacy rights have been violated, you may contact Lindsey Kohn, the Florida Department of Health, or the Secretary of the U.S. Department of Health and Human Services. There will be no retaliation for filing a complaint.

bottom of page